Patient Access & Registration Professional

Program Length

90 hours/15 weeks


Monday and Wednesday
5:30-8:30 pm

Program Dates

August 12 to November 30, 2020
February 8 to May 24, 2021

Program Campus Location

Scarlet Oaks Career Campus
303 Scarlet Oaks Drive
Cincinnati, Ohio 45241

Tuition Information

Tuition: $1,950 (Exam and CPR cost not included)
CPR: $40
Certification exam– Certified Healthcare Access Associate:  $140

Related Information

Patient Access & Registration Professional detailed flyer

Patient Access & RegistrationProfesional Admission Packet

This comprehensive 90-hour, 15-week program will prepare students to handle patient encounters, patient customer service and other areas related to intake and the coordination of a patient’s healthcare experience.  This program covers important background information on the healthcare profession including: interpersonal skills; patient confidentiality; medical ethics and law; medical terminology; basics of insurance billing and coding; telephone techniques; scheduling appointments and medical records management.  Additional key program topics include: customer service; referral/transfer services; resource scheduling; patient check-in; admission; registration; revenue cycle & information systems; statistical reporting; customer satisfaction and retention; leadership and management and other relevant topics.


National Certification: Students who complete this program would be eligible to sit for the National Association of Healthcare Access Management (NAHAM) Certified Healthcare Access Associate (CHAA) national certification exam


* Please note: This program is not eligible for Pell Grant or Stafford Loans (FAFSA). Please click here to view other types of assistance.

Enrollment Requirements:

  • WorkKeys® testing*
  • High school diploma or HSE (High School Equivalency)
  • 90% in class attendance
  • BCI and FBI background check*

*May be additional cost

Ready to Enroll?

Information Sessions are held at Scarlet Oaks Career Campus, door #3.  All sessions are at 6:00 pm.
No information sessions are currently scheduled.  Instead, view this online information session for healthcare classes at Scarlet Oaks.

The Patient Access and Registration Professional program is offered at Great Oaks by Condensed Curriculum International (CCI). Since 1993, CCI has supported schools in communities nationwide with educational programs focused on healthcare and other in-demand disciplines.