Patient Access & Registration Professional

Program Length

90 hours/15 weeks


Monday and Wednesday
6:00 pm to 9:30 pm

Program Dates

March 1, 2021-May 26, 2021 (Hybrid)

Program Campus Location

Scarlet Oaks Career Campus
303 Scarlet Oaks Drive
Cincinnati, Ohio 45241

Tuition Information

Tuition: $2,025 (Exam and CPR cost not included)
CPR: $40
Certification exam– Certified Healthcare Access Associate:  $140

Available Certifications

Patient Access & Registration Professional detailed flyer

Patient Access & Registration Professional Admission Packet

This comprehensive 90-hour, 15-week program will prepare students to handle patient encounters, patient customer service and other areas related to intake and the coordination of a patient’s healthcare experience.  This program covers important background information on the healthcare profession including: interpersonal skills; patient confidentiality; medical ethics and law; medical terminology; basics of insurance billing and coding; telephone techniques; scheduling appointments and medical records management.  Additional key program topics include: customer service; referral/transfer services; resource scheduling; patient check-in; admission; registration; revenue cycle & information systems; statistical reporting; customer satisfaction and retention; leadership and management and other relevant topics.

90% in-class attendance is required.

National Certification: Students who complete this program would be eligible to sit for the National Association of Healthcare Access Management (NAHAM) Certified Healthcare Access Associate (CHAA) national certification exam


* Please note: This program is not eligible for Pell Grant or Stafford Loans (FAFSA). Please click here to view other types of assistance.

Enrollment Requirements:

*May be additional cost

Ready to Enroll?
  • Watch information session video
  • Print admission packet to the left and complete requirements listed for your program
  • Submit completed program requirements to Scarlet Oaks
  • Register for class with full payment or sponsorship

Information Sessions:

View this online information session for classes at Scarlet Oaks

The Patient Access and Registration Professional program is offered at Great Oaks by Condensed Curriculum International (CCI). Since 1993, CCI has supported schools in communities nationwide with educational programs focused on healthcare and other in-demand disciplines.